Frequently Asked Questions
Everything you need to know about optimizing your human movement.
What is the shipping timeframe for training equipment?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take up to 14-21 business days depending on your location and customs processing.
Do you offer a warranty on Functional Patterns gear?
Yes, we offer a 1-year limited warranty on all physical training equipment against manufacturing defects. This does not cover normal wear and tear or damage resulting from improper use.
Can I return digital courses or programs?
Due to the immediate access nature of digital content, all sales of online courses and digital programs are final and non-refundable. We encourage you to review the course curriculum before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger equipment orders, we also offer financing options through specialized third-party providers at checkout.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you ship your equipment internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient.